Your Privacy is Important to Us
In this policy, “we”, “us”, “our” or “SEAOIL” means SEAOIL Philippines, Inc., “you”, “your” or “yours” means the persons to whom this policy applies.
The security of your personal data is important to us. SEAOIL Philippines, Inc. has in place safeguards to protect the personal data stored with us. This policy describes how we may collect, use, disclose, process and manage your personal data.
This policy applies to any individual’s personal data which is in our possession or under our control.
In the event of any inconsistency between different versions of this policy, the English version shall prevail.
What Personal Data We Collect
“Personal data” is data that can be used to identify a natural person. Some examples of personal data that we may collect are:
(a) personal particulars (e.g. name, contact details, residential address, date of birth)
(i) personal opinions made known to us (e.g. feedback or responses to surveys);
Usage of Your Personal Data
We may use your personal data for our core business purposes, such as:
(a) developing and providing petroleum facilities, products or services (whether made available by us or through us)
(b) assessing and processing applications, instructions or requests from you or our customers;
(c) communicating with you, including providing you with updates on changes to products, services and facilities (whether made available by us or through us) including any additions, expansions, suspensions and replacements of or to such products, services and facilities and their terms and conditions;
(d) managing our infrastructure and business operations and complying with internal policies and procedures;
(e) responding to queries or feedback;
(f) addressing or investigating any complaints, claims or disputes;
(g) verifying your identity for the purposes of providing products or services;
(m) enabling any actual or proposed assignee or transferee, participant or sub-participant of SEAOIL Philippines, Inc.’s rights or obligations to evaluate any proposed transaction;
(n) enforcing obligations owed to us; and/or
(o) seeking professional advice, including legal advice.
We may also use personal data for purposes set out in the terms and conditions that govern our relationship with you or our customer.
Use of Personal Data for Marketing Purposes
In respect of sending telemarketing messages to your Philippine telephone number via short message service, telephone calls, facsimile and other mobile messaging services, please be assured that we shall only do so if we have your clear and unambiguous consent in writing or other recorded form to do so or if you have not otherwise made the appropriate registration of that number with the Do Not Call Registry. If we have an ongoing relationship with you and you have not indicated to us that you do not wish to receive telemarketing messages sent to your Philippine telephone number, we may send you telemarketing messages to that number related to the subject of our ongoing relationship via short message service, facsimile and other mobile messaging services (other than a voice or video call).
You may at any time request that we stop contacting you for marketing purposes via selected or all modes.
To find out more on how you can change the way we use your personal data for marketing purposes, please contact us (please see visit the official SEAOIL Philippines Facebook page).
Nothing in this section shall vary or supersede the terms and conditions that govern our relationship with you.
Disclosure and Sharing of Personal Data
We may from time to time and in compliance with all applicable laws on data privacy, disclose your personal data to any personnel of SEAOIL Philippines, Inc. or to third parties, whether located in the Philippines or elsewhere, in order to carry out the purposes set out above. Please be assured that when we disclose your personal data to such parties, we require them to ensure that any personal data disclosed to them are kept confidential and secure.
- Our subsidiaries and affiliates;
- Third party service providers who perform services based on our instructions. These service providers are authorized to use or disclose your personal information only as may be necessary to perform services on our behalf or to comply with legal requirements.
- Other third parties with your consent; and
- Other third parties as allowed and limited by Republic Act No. 10173, its implementing rules and regulations, other data privacy laws, and such issuances from the National Privacy Commission (“DPA”).
For more information about the third parties with whom we share your personal data, you may, where appropriate, wish to refer to the agreement(s) and/or terms and conditions that govern our relationship with you or our customer (please see visit the official SEAOIL Philippines Facebook page).
We may also disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
We may transfer, store, process and/or deal with your personal data outside the Philippines. In doing so, we will
ctake reasonable steps to ensure that the recipients have a standard of protection and policies in place equal to or higher than those provided in the Data Privacy Act and its Implementing Rules and Regulations. We will ensure that appropriate levels of protection necessary to maintain the security and integrity of your personal data are in place and that any data disclosed is processed in accordance with the DPA or any other applicable law.
Cookies and Related Technologies
A pixel tag, also known as a web beacon, is an invisible tag placed on certain pages of our web site but not on your computer. Pixel tags are usually used in conjunction with cookies and are used to monitor the behaviour of users visiting the web site.
You may set up your web browser to block cookies which will in turn disable the pixel tags from monitoring your web site visit. You may also remove cookies stored from your computer or mobile device. However, if you do block cookies and pixel tags, you may not be able to use certain features and functions of our web sites.
Other Web Sites
When visiting these third party web sites, you should read their privacy policies which will apply to your use of the web sites.
Retention of Personal Data
Your personal data is retained as long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes.
Access and Correction
You may request access or make corrections to your personal data held by SEAOIL Philippines, Inc.. SEAOIL Philippines, Inc. may charge a fee for processing your request for access. Such a fee depends on the nature and complexity of your access request. Information on the processing fee will be made available to you.
Please contact us (please see visit the official SEAOIL Philippines Facebook page) for details on how you may request such access or corrections.
How to Contact Us
To contact us on any aspect of this policy or your personal data or to provide any feedback that you may have, please visit any of our branches or get in touch through our official SEAOIL Philippines Facebook page.